AV Solutions Components of a Smart Workplace
Best-in-breed components, designed as one ecosystem
A Smart Workplace is made up of multiple components, each solving a different challenge across people, space, and operations. The real value comes when best-in-breed technologies are brought together into a single, coherent ecosystem - without locking organisations into a single vendor platform.
Typical Smart Workplace components include desk and room booking, occupancy and environmental sensors, smart lockers, visitor management, digital signage, and data and integration platforms. When delivered in isolation, these tools often create silos; when designed as part of an integrated system, they provide joined-up insight, improved user experience, and stronger operational control.
proAV takes a vendor-agnostic, best-in-breed approach, selecting and integrating technologies around each client’s priorities, constraints, and budget. This allows organisations to build a complete Smart Workplace ecosystem that fits their environment today, can evolve over time, and avoids dependency on any single vendor or proprietary platform.
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Access Control for Visitors and Staff
Access control manages who can enter your workplace, where they can go, and when, using cards, mobile credentials or QR codes for both employees and visitors. When integrated into your Smart Workplace platform, it goes beyond security to improve compliance, experience, and operational efficiency, while providing real-time insight into building occupancy.
Key Benefits
- Secure, role-based access for staff, visitors, and contractors
- GDPR-compliant visitor logging and full audit trails
- Faster, touchless check-in and reduced reception workload
- Real-time visibility of who is in the building
- Seamless integration with desk and room booking
- Stronger control across hybrid and multi-tenant workplaces
Interactive Wayfinding and Signage
Interactive wayfinding and digital signage help people navigate your workplace easily, find available spaces quickly, and stay informed in real time. When connected to your Smart Workplace platform, screens become live operational tools - showing bookings, availability, directions, and key messages driven by real-time data.
Key Benefits
- Live wayfinding to desks, meeting rooms, and key facilities
- Real-time room and space availability on screen
- Improved visitor and employee experience on arrival
- Reduced reliance on reception and staff assistance
- Centralised control of messaging and content
- Seamless integration with booking and occupancy data
- Professional, modern look across the workplace
Smart Storage
Smart lockers and asset tracking provide secure, automated management of parcels, personal storage, and shared equipment such as laptops, tools, and devices. Integrated into the Smart Workplace platform, they automate handover, improve accountability, and give real-time visibility of where assets are, who is using them, and when they’re due back.
Key Benefits
- Secure, contactless parcel collection and item storage
- Real-time tracking of shared assets and equipment
- Automated allocation and access via card, QR or mobile
- Clear audit trail of usage, custody, and returns
- Reduced loss, theft, and manual administration
- Better utilisation of high-value shared resources
- Seamless integration with access control and booking systems
Resource Management
Space management brings desk, meeting room, and parking booking into one intelligent platform, giving employees simple self-service access while giving the business real-time visibility of how space is actually used. Integrated into the Smart Workplace ecosystem, it removes friction from hybrid working and turns space into a data-driven asset.
Key Benefits
- One system for desk, room, and parking booking
- Real-time availability and automated check-in/out
- Accurate utilisation data for capacity and cost planning
- Better employee experience in hybrid environments
- Reduced wasted space and running costs
- Seamless integration with access control and wayfinding
- Scalable across multi-site and multi-tenant estates
Service Management
Service Management (Facilities, IT, Catering & Workplace Services)
Service management brings facilities, IT and catering into a single platform, allowing meeting spaces to be prepared in advance at the point of booking - from AV and room layouts to catering and technical requirements - while also streamlining how issues are logged and resolved. Fully integrated into the Smart Workplace ecosystem, it enables proactive service delivery and real-time operational control.
Key Benefits
- Request IT, layout and catering as part of the booking process
- Automated task creation for facilities, IT and catering teams
- Centralised management of faults, requests and incidents
- Fewer last-minute issues and smoother meeting experiences
- Real-time visibility across all workplace services
- Data-led planning for cleaning, catering and maintenance
- Seamless integration with space, access and occupancy data
IoT Sensors
IoT sensors provide real-time insight into how spaces are actually being used, capturing data on occupancy, movement, temperature, air quality and utilisation. Fully integrated into the Smart Workplace ecosystem, this live data powers smarter decisions across space management, energy use, cleaning, and service delivery.
Key Benefits
- Real-time occupancy and utilisation visibility
- Accurate data to optimise desk, room and floor usage
- A baseline of integrated data will enable AI adoption Improved comfort through environmental monitoring
- Reduced energy waste and operating costs
- Reliable data foundation for reporting and planning
- Seamless integration with booking, access and service systems
Unified Identification
A unified workplace identity provides a single digital ID for staff and visitors to access spaces, services and systems across the Smart Workplace. Integrated into the wider platform, it connects booking, access, lockers, IT and services through one secure identity layer, creating seamless user journeys and a single source of truth for people data.
Key Benefits
- One secure identity across all workplace systems
- Seamless journey from booking to access and services
- Stronger security with centralised permissions and audit trails
- Improved compliance and duty of care reporting
- Reduced reliance on cards, passes and manual sign-ins
- Cleaner, more accurate workplace data
- Simpler IT and facilities administration across the estate
