Intelligent Service Management
What if your AV service could detect issues before they disrupted a single meeting?
proActiV can continuously monitor connected spaces, pinpointing problems in real time and resolving them before users even notice.
What if expert support was always just a heartbeat away?
With proAV’s 24x7 Global Helpdesk & VNOC, proActiV blends human expertise with intelligent automation to keep your AV systems running smoothly and securely.
What if data became intelligence you could act on?
Through AI-powered analytics, proActiV transforms raw performance data into clear, actionable insights — helping you prevent failures, optimise efficiency, and plan with confidence.
What if managing AV across every room, building, and region felt simple — and sustainable?
proActiV scales effortlessly to estates of any size or complexity, delivering clarity, consistency, and measurable efficiency gains that support your ESG goals.
proActiV turns ‘what if’ into reality, delivering the AV service management that modern workplaces demand.
Benefits & Outcomes
Maximise Uptime
Reduce interruptions, ensuring the meeting experience remains operational through proactive support, intelligent fault diagnostics, and rapid incident response.
What our clients
are saying
"The solutions have been reliable and the support we get from proAV when needed is excellent – we have since extended the range of AV solutions into a second site to provide the same user experience."
John Chambers Head of IT
Stockport Homes Group
"Thank you for all your help and the fantastic work by the proAV team – it made a huge difference to our event and my colleagues have already asked if I can package this up for them to use at their events."
Analytics and Insight Division
Global Accounting Software Company
"proAV have maintained our AV equipment at Nine for a good number of years and have never failed to provide an excellent service. We have meeting rooms of various sizes with various technology within. The engineers who attend site are approachable, flexible and very professional. The admin and sales side of the outfit are as enthusiastic as the teams on site, ever looking to provide support for the client. Having proAV maintain your equipment will provide peace of mind, especially today when technology is so important when communicating with one another."
Arran Ellis Facility Manager
Colliers
"Just wanted to say massive thank you to the proAV team for always being a phone call away for all my requests and for always delivering service to all our clients with a big smile on your face. Well done on all the fantastic feedback this year. You all are a fantastic team and I am so happy I have you on board with us."
Operations Manager
Global Professional Services Firm
"Thank you to the proAV team for all the hard work and effort so far this year, the approach has been refreshing and innovative. The onsite team is very excited with the training and attention to their development, which has been missing for sometime. We certainly made the right decision bringing proAV on board both by way of people and financials, you've delivered on both. In particular on TUPE, where the time and effort went way beyond allocation and expectations."
AV Operations Manager
Major Global Financial Institution
"One of the things that proAV does well is preventing issues. They are there before a meeting starts, making sure the technology is working, and they will also be there for the clients working with our technology in the building. Only when they are 100% confident will they move on. proAV has done a fantastic job. We rely heavily on them every day and they support our business needs incredibly well."
Soft Services Manager
International Law Firm
Compliance & Standards
