About proAV Who we are

Richard leads the 400-strong global proAV family as its MD & CEO. Over the last 30 years, he has proved to be the driving force behind proAV's transition from traditional AV reseller to workplace technology specialists delivering a truly global service to enterprise clients, across multiple vertical sectors.

Richard has held a number of key positions in the company including Technical Sales Director and is responsible for the engineering side of the business in both Professional and Project Services. 

Richard’s experience in AV and telecoms has been instrumental in evolving the company to both anticipate and answer the changing needs of increasingly global customers, technology partners and the proAV team. 

With more than 30 years in AV, his experience, passion and insight are core to the proAV ethos which holds customer service, operational efficiency and technological excellence as fundamental values.

Delivering the very best customer experience and service demands operational excellence - that is the raison d'être of our Operations Director, Francesca, who oversees all aspects of our worldwide operation, including supply chain, HR, finance and customer service.  

Francesca has been a proAV stalwart for more than 30 years, 20 of which as part of the senior management team, where she has played an active role in organic growth of the business, building long lasting relationships with clients and maintaining the benchmarked standards of Enterprise Management for which proAV are renowned.  

She has been particularly instrumental in the development of the managed services division and its portfolio of products – a project very dear to her heart. Her passion for customer service and technology is shared by the managed services team, helping proAV become recognised as an industry leader in both service and project delivery. 

As our Sales Director, Mark is dedicated to helping clients discover how they can revolutionise their operations through AV and UC solutions that increase productivity, reduce costs and unify their business communications around the globe.

Mark has been a valued member of the proAV team since 2003 and now heads the sales team responsible for domestic and global sales and oversees all client relationships. He has been instrumental in the strategic development of our sales structure to support the growth of our business regionally and globally.

Ian heads up proAV’s regional operations for the Midlands and the North of the UK, with a clear focus on delivering innovative and ingenious digital transformation solutions that inspire change for proAV’s corporate, government and public sector clients – a role he has held since 2009.

Ian joined proAV in 2008 bringing 15 years experience in AV systems integration, latterly as head of a public sector division for a large integration business. He is based in Birmingham.

Delivering and exceeding our customers’ expectations is core to Damien’s role as Business Director, leading a team of delivery specialists within digital transformation and workplace technology. 

Having been at proAV for 17 years, Damien has extensive experience of delivering large AV projects successfully on a global scale and is committed to fostering and maintaining relationships with Consultants and Contractors to ensure clients’ specific requirements are met.