AV & UC Services
We make sure your AV and UC&C just work
We know service uptime is the key indicator of success when it comes to AV and UC&C technology in your workplace.
Organisations across the world already rely on us to keep their AV and UC&C systems up and running at peak performance, enterprise-wide.
And because your business is global, so is ours. That’s how we deliver true 24/7 multi-lingual support 365 days a year.
We keep the AV and UC&C technology solutions of many hundreds of global enterprises running smoothly using a combination of remote monitoring and management through our state-of-the-art Video Network Operations Centre and our teams of expert field engineers and on-premise support personnel.
You choose from the mix of proactive, preventative maintenance that optimises uptime and keeps your systems running smoothly, and our highly responsive incident resolution.
We know that achieving optimised service uptime, actually starts much earlier in the process, with the right systems design, the right standards, the right service integration and testing and proAV's holistic approach ensures all stages of the deployment are aligned.
"One of the things that proAV does well is preventing issues. They are there before a meeting starts, making sure the technology is working, and they will also be there for the clients working with our technology in the building. Only when they are 100% confident will they move on. proAV has done a fantastic job. We rely heavily on them every day and they support our business needs incredibly well."
Soft Services Manager, Bird & Bird
Service delivery expertise
Bird & Bird
"proAV have maintained our AV equipment now at Nine for a good number of years and have never failed to provide an excellent service. We have 6 meeting rooms of various sizes with various facilities within. The engineers who attend site are approachable, flexible and very professional. The admin and sales side of the outfit are as enthusiastic as the teams on site, ever looking to provide support for the client. Having proAV maintain your equipment will provide peace of mind, especially today when technology is so important when communicating with one another. "
Facility Manager, Colliers
"The solutions have been reliable and the support we get from proAV when needed is excellent – we have since extended the range of AV solutions into a second site to provide the same user experience."
Head of IT, Stockport Homes Group
Case studies & scenariosSee all case studies
Centenary Building Redevelopment
proAV provided a state-of-the-art teaching and learning centre to improve the student experience and help ensure the University of Southampton maintains is position as one of the top 100 universities globally (QS World University Rankings 2019).
Dynamic digital communication and collaboration
Aviva has invested heavily in a strategic digital approach developing tailored digital experiences and tools that offer convenience, simplicity and rewards to foster lasting relationships and inspire customer loyalty.
Experience centre innovation
Shure opened the brand new Rose Shure Experience Centre in a c.9,000 sq ft space located at 24 King William Street. The customer experience centre showcases Shure’s audio conferencing products in a variety of conference spaces alongside a training room, control room, huddle space, studio, kitchen/cafe and general office space dedicated to Shure associates.
Service delivery expertise
Following successful integration of its workplace technology strategy through design, supply, installation, testing and commissioning, proAV was awarded the Bird & Bird service contract which includes managing a team of four onsite engineers who run the day to day facilities including meeting room support, event support and all inhouse filming and video editing services.
Want to learn more?
To book time with one of our experts please fill in your details below or call +44 (0)1784 601550.