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On-site AV Technician

Location: London

Job type: technical

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Role Overview

The main role is to work part of the BAU support team to provide on-site AV technical support for a client based in London. You will provide a high level of customer service skills to the client to help support them with their AV requirements and technologies.

Key responsibilities

  • Day to day BAU support of the AV / VC facilities including sound reinforcement, projection, lighting, web streaming, video conferencing, maintenance & repairs
  • Support the team with day-to-day meeting support including testing meeting room systems prior to clients arrival
  • Prepare equipment for events and meetings as required
  • Provide support on an individual basis to users at all levels of seniority
  • Assist with high level audio/visual quality of presentations - optimisation of content aspect ratios/resolutions and file formats to suit space
  • Attend and remain on station for important events where required
  • Offer support and assistance to clients via phone and in person
  • Assist and support the client in the use of fixed and portable audio-visual equipment
  • Maintain total confidentiality relating to information received for presentations and broadcasts etc.

Further Details

Reporting to:
On-site Team Leader
Full time, 40 hrs per week

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