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Hilton Terminal 5


London, UK


PACS Technology Consultants


Hotel & Leisure


The Hilton Hotel, T5 is a prestigious new hotel designed and built to serve travellers for Terminal 5 at London’s Heathrow  Airport. The £43m project is the first UK franchise for the world-leading hotel consortium and sets new standards of technological innovation for the hotel industry. The seven-storey hotel offers 350 guestrooms, sophisticated conferencing facilities and a leisure centre; the design also includes one of the largest events facilities in London with the space to accommodate up to 1170 guests.

The project brief

proAV was commissioned to deliver the AV industry’s pioneering systems for the Hilton T5 scheme by PACS Technology Consultants, who provided AV/IT consultancy and project management services for the project.

The AV solution and the calibre of the equipment delivered were fundamental to the success of this highly conceptual project; proAV installed pioneering audio visual systems throughout the hotel’s conferencing, spa, special events areas and across a stunning six-storey atrium. Technologies installed at the hotel include video conferencing, projection, display, building wide IPTV feed and an AV remote management system.

Central to the project, and in addition to the outstanding events facilities and leisure space, is the hotel’s remarkable conference centre, featuring 11 flexible conference rooms, two boardrooms, an executive lounge, a business centre, two breakout spaces and a reception area.

The groundbreaking systems delivered by proAV include the Crestron DigitalMedia integrated AV system, a complete source-to- display, end-to-end engineered solution and Polycom’s HDX7000 room system. The hotel’s function rooms and spa facilities were also equipped with cutting-edge AV systems, including large format displays and projection systems in the event rooms and individual display screens built into cardio equipment in the gym.

A sophisticated technical AV solution that ensures guests at this high profile hotel enjoy the finest corporate, entertaining and leisure facilities.

A number of specialist areas within the prestigious new Hilton Hotel T5 project were equipped with a range of cutting-edge, professional AV technologies, including:

  • LCD display screens, from 46” to 65”
  • Video conferencing facilities based around specialist room system with camera system and microphone connectivity
  • Projection systems with electronic screens
  • Video monitoring for digital media system
  • Audio system including DSP output to multiple amplifiers, digital audio recorder/player, record feeds and switcher unit with professional mic input/mixing system and range of mics and amplification and speaker system for conference rooms
  • Encoding system, incorporating HDMI from DM matrix, YUV and RGBHV to enable video and audio feeds to be recorded to PC and including PCs with video capture and recording cards
  • Specialist event functionality incorporating stage box connections between conference rooms and AV Comms Room
  • Touchpanel control system with processors and keypads
  • AV remote management system to remotely administer, monitor and manage all areas of installed AV systems over the client’s LAN

In summary:

Together, and in conjunction with proAV’s world class video conferencing, projection and display systems, these technologies are designed to offer flexible, intuitive and fully integrated communication and collaboration solutions for the most discerning international business traveller.  Ultimately, our fully integrated suite of dynamic high-end audio visual technologies contributed to the successful delivery of the Hilton Hotel, T5 project and has resulted in a sophisticated technical solution that ensures guests at this high profile hotel enjoy the finest corporate, entertaining and leisure facilities.