Thanks to online and a propensity to promote with targeted directness, relationships are forged and touchpoints are creative and frequent, but this audience is fickle. The consumer’s perception should be constantly challenged and ignited if its aspirations and loyalty to a brand are to remain assured.
Our clients’ retail spaces are enthralling and dynamic, processes are instinctive and purchasing decisions are inspired by safeguarded technologies that perform and portray the inventory and the label in the most incisive light.
Ours is an unparalleled approach to international AV support for the retail sector. It draws on the skills of a remarkable network of more than 2500 qualified support personnel, all operating to proAV’s prestigious Global Standard and serving client organisations in more than 60 countries across every continent.
From a state-of-the-art Customer Services Centre, Video Network Operations Centre (VNOC) and international partner base, these dedicated teams manage, monitor and protect our global retail clients’ business-critical AV systems architecture, products and technologies 24 hours a day with all-embracing, world-class expertise and dedication. At the heart of our international support operation is an understanding that every retailer is unique, their customers’ experiences paramount, no matter where in the world they’re located.