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Global Financial Services Institution


London, UK






This global financial services organisation has a history dating back over 200 years, making it one of the oldest financial institutions in the US. The company operates in more than 60 countries and employs over 240,000 employees. A leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity, our client serves millions of consumers around the globe, including many of the world’s prominent corporate, institution and government clients.

When the organisation acquired its new offices in the heart of London’s Canary Wharf financial district as its new European headquarters building, proAV was commissioned to equip the iconic office tower’s 32 business floors with a world class, integrated audio visual solution throughout. 

The project brief

proAV was asked to deliver extensive professional audio visual and video conferencing systems for our client's new European HQ to create a cutting-edge, collaborative working environment. Key features of this high profile, multi-million pound corporate AV solution include presentation rooms with integrated audio conferencing facilities, over a hundred small presentation rooms, morning meeting rooms, multi-purpose meeting rooms with video conferencing, a Capital Markets meeting room with video conferencing, internal training rooms, including divisible suites, public area general displays, a command centre, world clocks systems and market data boards on the trading floors and dining rooms with integrated AV conferencing.

Central to the project is a magnificent ground floor auditorium with its remarkable SiliconCore LED display, featuring an operator-run space with a control room located at the rear.

We successfully delivered a range of pioneering AV systems and technologies, including high-end conferencing and telepresence, communications, projection display, presentation and control facilities.

The following dynamic audio visual technologies were delivered as part of the new European HQ project:

  • Video and computer display systems, audio conferencing systems and control technologies for more than 100 presentation meeting rooms
  • Video conferencing, telepresence and audio conferencing systems
  • Dual projection systems for multi-divisible spaces
  • Digital projection HD DLP rear projection and DLP projector systems
  • Audio system with program audio featuring digital audio processor
  • Technician-controlled space with audio/video stations and IP enabled RoomView, touchscreen control and remote management of AV systems

A client-focussed support service

As this exciting project moved to the completion phase, proAV was awarded the control for EMEIA multimedia support.  Support for all sites is operated on a time and materials basis to achieve optimal cost efficiencies. This wide-ranging programme of support activity features the following elements:

  • The original TUPE team of 19 staff has been increased to 45+ working across 30+ sites throughout EMEA
  • proAV established a UK Multimedia Service Desk for the client
  • proAV created a Telepresence Scheduling Desk for the client
  • The team provide all resource for auditorium events, staging and set design aswell as live streaming and closed captions
  • The team has grown to support further sites including Frankfurt, Madrid, Zurich, Paris, Moscow and Dublin

In summary:

proAV’s integrated AV solution has produced a cutting-edge, collaborative working environment for employees, partners and clients to communicate and trade across our client’s global network of financial operations. We completed this landmark project on time, within budget and according to the strict specification of the partnering AV consultant. proAV continues to provide support services to this day.