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Senior Shipping & Logistics Specialist

Location: Egham

Job type: operations

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Role Overview

You will lead and control the Logistics team and their associated activities day to day. Ensuring all requests are managed and timelines are met. You will provide effective leadership, motivation, support, training and development to your team and you will report to the Warehouse & Logistics Manager.

The role will be to own the team and the department activities, this will require a hands-on approach, knowing when to manage and when to get on with the day-to-day tasks.

Key Responsibilities

  • Leadership of the logistics team on a day-to-day basis
  • Oversee Logistics ticketing system, ensure all requests are logged and processed, this applies to internal materials movements as well as external requirements
  • Manage the Logistics mailbox, ensuring all emails are managed effectively
  • Be “hands on” as required
  • Develop and manage day to day relationships with carriers, domestic and international
  • First point of contact for queries
  • First point of contact for escalations
  • Working closely with Project Managers, supporting their requests for shipments
  • Ensuring performance targets are achieved and SLA’s are met, and the Logistics team continues to improve and develop
  • Oversee the creation and processing of pick notes and delivery notes
  • Liaising between internal departments to resolve any project delivery issues
  • Own issues to resolution, ensuring effective and real time communication to all key stakeholders

Desirable Skills

  • Experience in shipping and distribution sectors, either working in-house for a distributor/manufacturer or managing a team in the freight forward/shipping world
  • Be familiar with, and able to apply, HS/Commodity codes and the Customs Integrated Tariff System (and UK Government Tariff System)
  • Up to date working knowledge of customs legislation, procedures and documentation concerning export, import, declarations, preferential treatments and Incoterms
  • Solid understanding of the global shipping market. Knowledge of air, sea, road shipments and express couriers

Further Details

Reporting to:
Warehouse & Logistics Manager
Department:
Warehouse
Hours:
9-hour day between 7am-7pm, Monday-Friday (this includes 1 hour for lunch)

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