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Senior AV Technician

Location: London

Job type: support services

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Role Overview

The main role is to manage all operational activity within the proAV contract based at client site and provide all technical support in a friendly and instructional manner You will either be the single representative or be responsible for small team to ensure the client is fully supported with their AV technology and infrastructure.

Key responsibilities

  • To act as the client focal point for all day to day operational issues relating to the AV service and events
  • Proactive daily equipment checks
  • Responsible for ensuring all faults are resolved, AV maintenance and proactive checks are managed
  • Effective liaison with the client onsite team / clients and all business heads in order to understand and deliver their goals, company visions and requirements
  • Monthly reporting when required
  • Updating documentation to support the install and any new directives set by the client
  • Assisting with Live Events in conjunction with the client events team, including full duration meeting support
  • Ensure PMV’s are carried out in a timely and efficient manner
  • Client training and advisory on best practice
  • Management of AV consumable stock
  • Administration including rotas, timesheet of extra technicians, engineering worksheets
  • Ensure compliance with all Health and Safety legislation

Further Details

Reporting to:
Operations Manager

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