Looking for something specific?

Flexible Support Technician

Location: London

Job type: support services

Dependant on experience

Download job spec

Apply for this role

Role Overview

The main purpose of the role is to provide full technical onsite support across our client sites in London. You will have exposure to a multitude of technologies in the Audio Visual and Video Conferencing arena and will be comfortable in working as a sole ambassador or in team environment. 

Key responsibilities

  • Supply pre-planned and flexible operational cover on various sites based around London 
  • Setup/operation of integrated events spaces including high profile auditorium-based results presentations and town halls. 
  • Videoconference/audio conference set-up and support 
  • Manage all aspects of the Video Calls and scheduling full systems operational testing prior to any high-profile event 
  • Prepare equipment for future events and meetings as required 
  • Day to day BAU support of the AV / VC facilities including sound reinforcement, projection, lighting and web streaming 
  • Responsible for all the meeting rooms/ AV equipment and support in other areas when required 
  • Audio Visual support to other areas of the business when required. 
  • Liaising with senior executives to resolve any issues both face-to-face and remotely in a professional manner 
  • Liaison with proAV help desk & operations team to arrange backup support when required 
  • Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software

Further Details

Salary:
Dependant on experience
Reporting to:
Operations Manager
Department:
FM
Hours:
Full time, 40 hrs per week

More jobs

See all jobs