proAV - Professional Audio & Video
The proAV Global Reach Program

By its very nature, AV is a global proposition. Our world class expertise and multinational resources deliver audio visual projects and support services everyday, everywhere.

Find out about our Global Reach Program

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If you need help with your AV equipment or want to report a fault, click here.

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VC Services

 

The video conferencing management solutions that mean business

proAV is Europe's foremost professional AV systems integrator and video conferencing solutions are central to our triple tier approach that covers systems and infrastructure, delivery, management services and support and maintenance.

We've developed a range of specialist video conferencing management and hosting solutions that give our clients access to state-of-the-art video networks and secure, enterprise grade video conferencing - with no capital expenditure or in-house technical expertise.

We're supported by a powerful 24/7 global resource and a network of professionals who take care of entire video conferencing infrastructures, leaving organisations to concentrate on their business.

In 2010, proAV is celebrating our Launch of Launches as we mark the next exciting chapter in the proAV story and recognise the new partnerships and a host of new VC managed services that are helping us to offer more outstanding support and resources than ever before. Watch this space!

proConnect - affordable, on demand enterprise grade video conferencing without bridges

proConnect is designed for organisations who simply want high quality, single click video conferencing without the hassle.

This is a managed service that complements any standards-based video system and connection delivering all the benefits of our expertise and infrastructure without the need to invest in additional hardware.

proConnect is a comprehensive, low cost end point management and virtual room hosting service that eradicates the demands of time and bridging technology which too often result in under-utilised architecture and missed opportunities.

proConnect delivers:

  • Scalable hosting that grows with your business and its video conferencing needs
  • Reliable hosting that's backed by 24/7 global support with free video/audio helplines, Video Network Operation Centres and engineering support
  • Affordable hosting with monthly fixed prices per end point the more you use it the cheaper it becomes
  • Flexible hosting for IP, ISDN, standard broadband, 3G mobile and telepresence applications with SD and HD options
  • Secure hosting with 24/7 proactive monitoring

proConnect+

proConnect+ is an all embracing, end to end video conferencing solution that delivers effortless, faultless conferencing over your own conferencing infrastructure. proConnect+ is always on, always ready conferencing for just one fixed monthly fee.

From 24/7 multilingual help desk support to a complete white glove concierge service, proConnect+ delivers a new level of security and confidence that every virtual meeting experience is conducted seamlessly over dedicated, high quality video networks.

proConnect+ delivers:

  • Low cost of infrastructure ownership - no need for specialist staff and no drain on your IT resources
  • The proAV service that works with your technology and infrastructure for a consistent user experience now and when you upgrade your video technologies
  • Reliable remote hosting that’s backed by 24/7 global support with free video/audio helplines, Video Network Operation Centres and engineering support
  • Affordable, per end point per month charges that keep costs low
  • Flexible hosting for IP, ISDN, standard broadband, 3G mobile and telepresence applications with SD and HD options
  • Event recording and streaming

Talk to proAV about our range of video conferencing management solutions that are bringing down costs and changing the way people work.

Log a Support Ticket

To log a support ticket, please complete the form below and we’ll respond to your request straight away. If you would like to contact us, here are our details:

General Contact Information
Support office: 0845 680 6000
Main office: 0845 680 7000
International: +44 1784 487050
Email: [[helpdesk@proAV.com]]

Video Conferencing Support
Support office: 0845 680 6000
Video: +44 (0)1784 487090
Email: [[video.support@proAV.com]]

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About proAV

We've spent over 30 years evolving with AV and today we lead an industry that we know we’ve helped to inspire and revolutionise. proAV designs, develops and delivers professional integrated audio visual solutions that help everyone see things differently.

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The proAV Offices

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Sourthern Office Midlands Office Northern Office