Managed Services

A portfolio of managed services for the support, protection and continuity of AV assets and solutions

When you’ve equipped your organisation with some of the world’s most exciting audio visual technologies and capabilities, it’s vital that they’re protected and managed by a team of experts who know how to keep everything running at optimum performance.

Our portfolio of managed services is broad and comprehensive. It draws on the vast experience and resources of both proAV and the partners we nominate to provide our clients with some of the world’s most dynamic processes and includes:

FM Services

proAV offers a portfolio of dependable strategic FM resources that are designed to work as part of your team, onsite with you, to enhance the effectiveness of your people, your workplace and your AV systems, regardless of size, location or sector. We have a range of dedicated services to support system architecture, video conferencing, networks and remote monitoring facilities.

This is a niche, highly specialist FM support service that complements and partners clients' in house AV related activities and shares the same aspiration to provide services that drive down cost, increase productivity and instil confidence in every area of AV operations.

Our portfolio of world class FM support services includes:

• Highly skilled client facing technicians who can work on site and deliver 1st & 2nd line support
• Industry leading field service maintenance teams
• Regular scheduled Preventative Maintenance Visits
• Event management and coordination
• Training provision for all aspects of AV architecture and components
• Fast supply of critical spares and consumables
• Comprehensive, proactive reporting and monitoring service

Video Asset Management

As more and more organisations discover the remarkable benefits that video has to offer, notably in the terms of its communication applications, the need to incorporate an effective solution for the management of their video assets becomes as critical as the technology itself.

From webcasting and streaming to Video on Demand and broadcasting in a vast range of multimedia formats, proAV's tools that create, view and deliver video files are being used across all market sectors. But with these tools come challenges to distribute, encode, format, track and retrieve video assets. proAV’s video asset management is designed to secure and streamline operations that use video, to standardise systems and to create an end-to-end solution that helps users get more from their video assets.

Risk Management Solutions

Regardless of sector, application or environment, when business-critical AV technologies have been deployed to underpin communication, data dissemination and presentation processes, a top level commitment to identify and manage risk is imperative.

proAV’s risk management solutions are delivered, often in tandem with our preferred manufacturing partners, with top level commitment, accountability and scrutiny. We have an unparalleled understanding of operation-wide risk and develop strategies that define, document and manage risk throughout the lifecycle of a programme.

If you’d like to know more about our Managed Services solutions, contact us.