As organisations are forced to work harder to achieve a competitive edge, a move towards giving clients a better, more holistic customer experience has evolved into a race to deliver increasingly more ingenious and interactive customer service operations. Business who are committed to delivering a more creative experience for their visiting public and business customers have turned to proAV to apply our novel audio visual solutions to spaces that are designed to promote sales, engender closer relationships and enhance their corporate identity.
The customer experience centres we’ve devised all share a common objective – they’re designed to take account of interior schemes, workplace functionality and the need to create an unforgettable, interactive customer experience for all. To achieve this, our schemes have incorporated a wide range of energy-saving, integrated audio visual systems, including state-of-the-art digital signage systems that stream tailored, branded content and large format video walls arranged in imaginative layouts with touchscreen controls and showing a variety of multimedia presentations.
All elements of the customer experience centre can be controlled from a central source or distribution hub that’s equipped with source, matrix routing, audio processing mainframes and AV management systems to distribute sound and video to all zones and automate AV components as required.
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