proAV - Professional Audio & Video
The proAV Global Reach Program

By its very nature, AV is a global proposition. Our world class expertise and multinational resources deliver audio visual projects and support services everyday, everywhere.

Find out about our Global Reach Program

Log a Support Ticket

If you need help with your AV equipment or want to report a fault, click here.

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FM Services

Audio visual is a powerful medium that is relied on by organisations the world over to help people communicate and collaborate fast and effectively.

The technology that underpins this business critical AV architecture demands a strategic support network of highly skilled Certified Technical Specialists (CTS) to ensure system continuity and to protect and extend the life of these critical assets.

Specialist managed solutions for specialised audio visual and video conferencing technologies

proAV offers a portfolio of dependable strategic FM resources that are designed to work as part of your team, onsite with you, to enhance the effectiveness of your people, your workplace and your AV systems, regardless of size, location or sector. We have a range of dedicated services to support system architecture, video conferencing, networks and remote monitoring facilities.

A niche specialist managed services provider with a unique technical skill set

Ours is a niche, highly specialist FM support service that complements and partners clients' in house AV related activities and it shares the same aspiration to provide services that drive down cost, increase productivity and instil confidence in every area of AV operations.

This is also a resource that offers a unique technical skill set, 24/7 rapid response and global coverage that spans business sectors including corporate, education, government, public sector, hotel and leisure organisations.

A portfolio of world class resources

Our portfolio of strategic resources and premium service level agreements includes a range of world class support services:

  • Highly skilled client facing technicians who can work on site and deliver 1st & 2nd line support
  • Industry leading field service maintenance teams
  • Regular scheduled Preventative Maintenance Visits
  • Event management and coordination
  • Training provision for all aspects of AV architecture and components
  • Fast supply of critical spares and consumables
  • Comprehensive, proactive reporting and monitoring service

Log a Support Ticket

To log a support ticket, please complete the form below and we’ll respond to your request straight away. If you would like to contact us, here are our details:

General Contact Information
Support office: 0845 680 6000
Main office: 0845 680 7000
International: +44 1784 487050
Email: [[helpdesk@proAV.com]]

Video Conferencing Support
Support office: 0845 680 6000
Video: +44 (0)1784 487090
Email: [[video.support@proAV.com]]

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About proAV

We've spent over 30 years evolving with AV and today we lead an industry that we know we’ve helped to inspire and revolutionise. proAV designs, develops and delivers professional integrated audio visual solutions that help everyone see things differently.

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The proAV Offices

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Sourthern Office Midlands Office Northern Office