Vodafone Network Operation Centre (NOC)

Newbury, UK

Vodafone is the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States. 

Since the first mobile call was made in the UK on 1st January 1985, the once small mobile operator based in Berkshire now operates in more than 30 countries, partners with networks in over 40 further countries and has more than 343 million customers worldwide. 

Vodafone UK is headquartered in Newbury and set in landscaped parkland where seven office buildings are each spread over three, open-plan floors built around a central atrium. The company employs more than 3,000 people.

At the heart of the Vodafone philosophy is the company's commitment to delivering an exceptional experience for its customers and the new Network Operation Centre at Newbury leads the way with novel communication facilities for the next generation.

At the heart of the Vodafone philosophy is the company's commitment to delivering an exceptional experience for its customers and the new Network Operation Centre at Newbury leads the way with novel communication facilities for the next generation.

Building powerful customer relationships with world class AV

Vodafone's Network Operation Centre is set in a building that has been completely refurbished in a stunning contemporary style. To complement the remarkable interior scheme and highly functional workspace, proAV designed an innovative audio visual scheme that incorporates some of the world's most groundbreaking AV technologies.

The AV solution formed part of the unique interior design scheme that extends throughout the ground and second floors of the new operational hub. A further integrated AV solution was installed at the Vodafone Customer Experience Centre on the same site.

A wide range of audio visual facilities were incorporated into this world class solution, including an HD video conferencing system, three ultra thin bezel video walls and a state-of-the-art digital signage system with capability to distribute unique content to each location on the network from a single PC. 

A key feature of this project is the War Room, which is equipped with an 82" LCD integrated touch screen digital display, a 70" LCD large format, thin bezel digital display and HD video conferencing facilities.

The projects to equip the Vodafone Customer Experience Centre and the Vodafone Network Operation Centre with professional, integrated AV systems were completed simultaneously.

Both projects were delivered on time, within budget and according to the client's exacting specification. Today, a team of ten proAV field engineers support these audio visual systems as part of a professional managed service with a 24/7 rapid response capability.

The industry"s leading audio visual systems were incorporated into this exciting project, with facilities installed across open floor areas, customer and training areas, communications room and war room and include the following equipment:

Open Floor Displays (Locations G2, G3, G4, G5, G6 and G10)

A networked digital signage system was installed throughout the ground floor, covering all open floor display areas and including: 

• 21 No. 40" LCD display screen, wall mounted
• 6 No. 52" LCD display screen, wall mounted
• Distribution via fibre optic extenders for DVI and receiver
• Control via mini control system processors 
• 2 No. 6m x 300mm vertical LED ticker displays fitted with single colour Hi Brite LEDs in stainless steel enclosures

Ground Floor Distribution Hub (Communications Room)

A central source and distribution hub for the ground floor facilities was equipped with source, routing, distribution and control systems to serve open display areas and tickers, including: 

• 11 No. display PCs
• Fibre optic extenders for DVI
• Control system processor with dual port Ethernet car and 24 port switch

World Map Display (Location N6) 

• Video wall comprising 9 No. 46" LCD ultra thin bezel digital displays, wall mounted, with enhanced DNIe pro colour, pivot technology and power saving functionality
• 70" LCD large format, thin bezel digital display, wall mounted, with enhanced DNIe pro colour, pivot technology and power saving functionality
• Fibre optic extenders for DVI
• Control via mini control system processor

NOC Display Wall (Location N1) 

• Video wall comprising 12 No. 46" LCD ultra thin bezel digital displays, wall mounted, with enhanced DNIe pro colour, pivot technology and power saving functionality
• Fibre optic extenders for DVI
• Control via mini control system processors and 12" tilt touchpanel

IT Bridge Display Wall (Location N7) 

• Video wall comprising 8 No. 46" LCD ultra thin bezel digital displays, wall mounted, with enhanced DNIe pro colour, pivot technology and power saving functionality
• Fibre optic extenders for DVI
• Control via mini control system processor and 12" wall mounted touchpanel