Unilever (Support)

London & Surrey, UK

Unilever is one of the world's leading suppliers of fast-moving consumer goods, including foods, home care and personal care and its origins date back to 1885. The organisation employs 179,000 people in 100 countries worldwide and with annual sales of nearly €2.4 billion, the UK is the second largest country within the Unilever organisation after the US.

proAV provided Unilever with an extensive suite of top quality, integrated audio visual, video and audio conferencing, IPTV, broadcast and managed content distribution solutions for meeting rooms, conference rooms, boardroom, auditorium and reception areas.

We support these wide-ranging audio visual technologies and systems at Unilever's Head Office in Surrey and in a further central London location.

proAV supports Unilever's extensive, integrated audio visual and video systems that are located at its two key UK offices in Blackfriars in central London and Leatherhead in Surrey.Adrian Edwards, proAV Support Services

Our service and support solution

proAV supports Unilever's extensive, integrated audio visual and video systems that are located at its two key UK offices in Blackfriars in central London and Leatherhead in Surrey.

Our two full-time onsite engineers are permanently based at Unilever House in central London and provide a comprehensive managed service with two key areas of responsibility. One engineer is tasked with coordinating all events at the 120-seat auditorium and associated customer centre and control room, including all organisational, booking, catering and administrative requirements. A further engineer is responsible for assisting the management of auditorium events as well as supporting the building's additional audio visual equipment, including projection, broadcast and control technologies.

Integrated audio visual systems at Unilever's Head Office in Leatherhead include audio and video conferencing equipment and control systems located within a number of lecture-style presentation areas and divisible meeting rooms throughout the building.

proAV's technicians and engineers, both onsite and office-based, provide operational user support to both sites through a premium Service Level Agreement that provides operational user support, preventative maintenance and user training as required. A dependable 24/7 back-up, rapid response and helpdesk support service also forms part of this agreement.

This is a comprehensive service and support solution, which is focussed on the specific needs and requirements of Unilever.

The supported systems occupy presentation venues, offices, meeting rooms, training and reception areas and include a suite of professional AV technologies, including:

• Multi-point audio and video conferencing
• Multimedia presentation facilities
• High-resolution projection systems
• Multiple LCD displays
• Control systems
• IPTV broadcast and distribution systems