T-Mobile (Support)

Locations throughout the UK

T-Mobile is part of one of the largest mobile telecommunications companies in the world. Headquartered in Hatfield, Hertfordshire in the UK, T-Mobile has over 17 million customers and employs over 6000 staff. 

proAV supports an extensive range of integrated audio visual systems across the UK, including Company Headquarters in Hatfield, three contact centres at Merthyr Tydfil, Greenock and Doxford and five 'Switch' sites across the UK.

Our service and support solution

proAV supports T-Mobile's extensive audio visual and video conferencing facilities that are located throughout the UK's network of operating centres.Adrian Edwards, proAV Support Services

proAV supports T-Mobile's extensive audio visual and video conferencing facilities that are located throughout the UK's network of operating centres.

proAV's full-time onsite engineer is permanently based at the organisation's Hatfield headquarters and was appointed in line with our commitment to the environment and policy of placing locally-based personnel into client sites wherever possible.

Our resident engineer provides a full bridge management support service for all video conferences, whilst proAV's technicians and engineers, both onsite and office-based, provide operational user support through a premium Service Level Agreement that also includes preventative maintenance and user training as required. A dependable 24/7 back-up, rapid response and helpdesk support service also forms part of this agreement.

This is a comprehensive service and support solution, which is focussed on the specific needs and requirements of T-Mobile.

The supported systems occupy presentation venues, offices, meeting rooms, training and reception areas and encompass a suite of professional AV technologies, including:

• Multi-point audio and video conferencing
• Multimedia presentation facilities
• High-resolution projection systems
• Multiple LCD public displays
• Control systems
• TV distribution