proAV - Professional Audio & Video
The proAV Global Reach Program

By its very nature, AV is a global proposition. Our world class expertise and multinational resources deliver audio visual projects and support services everyday, everywhere.

Find out about our Global Reach Program

Royal Bank of Scotland (Support)

UK, Europe and Asia

The Royal Bank of Scotland Group was formed almost 300 years ago and is today one of the largest financial services groups in the world. It operates in over 50 countries worldwide, providing retail and corporate banking, consumer finance, insurance and wealth management services to a global clientele.

Control, communication and content delivery 

proAV provided Royal Bank of Scotland with extensive and fully-integrated audio visual, video conferencing, projection and display systems, with control, communication and content delivery solutions.

proAV supports the Royal Bank of Scotland's extensive audio visual, video conferencing and digital display systems that are located within sites in the UK and Europe with content delivery network support in Asia.

proAV was tasked with the managed service and support of these wide ranging systems within seven locations across the UK and a further eight throughout Europe. A support service is also provided for the bank's content delivery network with distribution covering the UK, US and Asia.

The supported systems occupy numerous areas within these locations, including video conferencing suites, auditoria, executive offices, meeting and board rooms, training areas, restaurants and cafes and a conference centre and encompass a suite of professional AV systems.

Cutting-edge technologies were deployed throughout these sites and incorporated a suite of the industry's most innovative AV systems. Systems include sophisticated audio and video conferencing delivery, projection systems, fully-interactive multimedia presentation facilities, digital signage, multiple LCD and plasma display systems and building wide PA, IPTV, TV distribution and recording systems.

Service and Support

proAV supports the Royal Bank of Scotland"s extensive audio visual, video conferencing and digital display systems that are located within sites in the UK and Europe with content delivery network support in Asia.

  • UK sites include offices in Bristol, Stoke and Edinburgh with four further offices in London (135, 250 and 280 Bishopsgate and Bankside). Europe sites include offices in Paris, Dublin, Stockholm, Piraeus, Milan, Frankfurt, Luxembourg and Madrid. Sites receiving content delivery network support including those in the UK, Hong Kong, Singapore, New Delhi, Tokyo and Chicago.

proAV"s onsite engineering teams are permanently based in Bishopsgate and Bankside offices and are responsible for managing the Royal Bank of Scotland"s video conferencing helpdesk where all AV/VC calls are directed. The CTS-certified teams also provide second line support for all AV/VC rooms, arrange third line repairs with proAV, monitor meetings and manage events.

  • proAV"s technicians and engineers, both site and office-based, provide operational user support to all named Royal Bank of Scotland locations, performing preventative maintenance, user training and 24/7 back-up and telephone helpdesk support.
  • This is a comprehensive service and support solution, which is focussed on the specific needs and requirements of the Royal Bank of Scotland.