Accenture (Support)

London, UK

Accenture is an international management consulting, technology services and outsourcing organisation with a truly global reach. Operating in more than 150 cities worldwide and with expertise across all industries, Accenture is committed to improving clients' business performance at every level.

proAV provided Accenture with an extensive suite of top quality, integrated audio visual solutions, including general AV equipment, video and audio conferencing, television and managed content distribution solutions for training, conference, boardroom and cafe areas. proAV supports these wide ranging systems at various locations in central London through a premium service level agreement.

proAV supports these wide ranging systems at various locations in central London through a premium service level agreement.Adrian Edwards, proAV Support Services

The supported systems occupy three buildings in London and encompass a range of professional AV technologies.

Our service and support solution

proAV's technicians and engineers support Accenture's extensive audio visual facilities at its key London offices. We provide quarterly training for the organisation's customer service team, participate in onsite presentation events, undertake quarterly Preventative Maintenance Visits and supply critical spares and comprehensive reporting.

This premium Service Level Agreement also provides a dependable 24/7 back-up, rapid response and helpdesk support service.

This is a comprehensive service and support solution, which is focussed on the specific needs and requirements of Accenture.

A large number of meeting rooms, executive offices, restaurant and cafe areas, reception area and The Showcase, a high-profile presentation venue, are equipped with the following systems and all are supported by proAV on a premium service level agreement:

• Multi-point audio and video conferencing
• High-resolution projection systems
• Multiple LCD displays
• Control systems
• General audio visual technologies