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Professional audio visual systems & support

AV Support Services

AV Support Services
proAV Accreditations:

Support Services

A portfolio of world class AV support services

proAV has raised the bar for support services across the worldwide AV industry. We're committed to providing the highest standards in customer support and ensuring the equipment we're charged with maintaining, protecting and managing continues to operate at peak performance every day. Our Support Services teams are among the industry's finest and include technicians, engineers and operational help desk advisers. These highly skilled professionals know how to get the best out of business critical AV systems and networks in the long term and respond fast when problems arise, no matter where in the world these systems are located thanks to our remarkable Global Support service.

We've made it our business to deliver effective, long term protection for your investment, to extend the working life of your AV systems and to cut costs. Our SLAs will keep your systems at peak performance for less than you might think. Find out more about proAV's maintenance and support services.

proAV also offers a portfolio of dependable strategic FM resources that are designed to work as part of your team, onsite with you, to enhance the effectiveness of your people, your workplace and your AV systems, regardless of size, location or sector. We have a range of dedicated services to support system architecture, video conferencing, networks and remote monitoring facilities. Find out more about proAV's FM services.

Our AV systems have been installed around the world, enabling organisations to communicate, collaborate and trade with their international partners more efficiently and cost-effectively. These business critical systems are maintained and protected by our global support services to ensure every client receives the same rapid response and preventative maintenance cover as our UK partners. Find out more about proAV's global support.

The world's leading manufacturers trust us to support their AV systems

We offer dedicated Cisco support because the world's leading manufacturers trust us to support their systems, we provide extensive, specialist training programmes to ensure everyone can get the best from their equipment and we even have a professional Events and Hire team to take care of those special occasions.

Whether your requirement is for a dedicated on-site technician, a tailored SLA programme or a fully managed video conferencing system, we have a portfolio of comprehensive and affordable support solutions that are designed to support every environment and sector. Talk to proAV's Support Services team to find out more.

General contact information:

Helpdesk: 01784 601550
Main Office: 0845 680 7000
International: +44 1784 487000

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General Contact Information

Helpdesk: 01784 601550"

Main Office: 0845 680 7000

International: +44 1784 487000


Video Conferencing Support

Helpdesk: 01784 601550


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